Return And Refund 

At Furniture Palace, we want you to love your purchase. If you are not fully satisfied with your order, we’re here to help.

1. Returns

You may request a return within 7 days of receiving your order.

To be eligible, the item must be unused, in its original condition, and with all packaging intact.

Certain products (customized or clearance items) may not be eligible for return.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, refunds will be processed to your original method of payment within 7–14 business days.

Shipping charges are non-refundable, and return shipping costs are the responsibility of the customer unless the product was damaged or defective.

3. Exchanges

We only replace items if they are defective or damaged.

If you need an exchange for the same product, contact us at info@furniturepalace.store
within 7 days of delivery.

4. Damaged or Defective Items

Please inspect your order upon delivery and report any damage or defects immediately.

Provide photographs and order details when contacting us so we can resolve the issue quickly.

5. Non-Returnable Items

Customized or special-order furniture.

Items marked as final sale or clearance.

Gift cards and vouchers.

6. How to Initiate a Return

To start a return, please contact us at:
📧 info@furniturepalace.store